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Warranty Information

We Guarantee Great Products

At Graber we want our products to complete your home's design with refined elegance and craftsmanship. We will not settle for anything less.

To ensure your complete satisfaction, our exquisite window treatments are backed with comprehensive warranties. If anything should go wrong with your Graber blinds, shades, or draperies, our customer service team will be happy to help you obtain replacement parts, or process your warranty claim. Simply call 1-800-221-6352, between 8:00 a.m. and 6:00 p.m., EST, or email windowfashions@springswindowfashions.com.

For prompt and accurate service, please provide the information listed below:

  • Order number
  • Blind or shade size
  • Purchase date

This data can be found on the original packing list, installation parts list, or troubleshooting tips document that was included with your Graber products. If you no longer have these documents, you may find the information on a white identification label located on the top of your blind or shade. (You may need to remove your window treatment from the installation brackets to see the label clearly.)